Privacy Policy

1. Introduction

Welcome to BluCloud ("we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our underwater sensor technology, mobile application, and web portal (the "Services").

2. Information We Collect

We may collect and process the following types of data:

  • Personal Information: Name, email address, phone number, organization details, and account credentials.
  • Device & Usage Information: Information about the devices you use to access our Services, such as IP address, browser type, and operating system.
  • Sensor Data: Data collected from underwater sensors, including water depth readings, environmental conditions, timestamps, and associated metadata.
  • Location Data: If enabled, we may collect location data related to sensor placement and usage.

3. How We Use Your Information

We use the collected information to:

  • Provide and improve our Services, including the app and web portal.
  • Monitor and analyze water depth data for user insights and analytics.
  • Ensure the security and functionality of our Services.
  • Communicate with you regarding updates, maintenance, and customer support.
  • Comply with legal obligations and protect our rights.

4. Data Sharing & Disclosure

We do not sell your personal data. However, we may share your information with:

  • Your Organization: If you are part of an organization using our Services, your data may be accessible to authorized members.
  • Service Providers: Third-party vendors who assist in hosting, analytics, security, and other essential functions.
  • Legal Authorities: If required by law, we may disclose data to comply with legal processes or protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal and sensor data. However, no online service is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of certain data collection practices.
  • Withdraw consent for data processing where applicable.
  • Lodge a complaint with a data protection authority.

8. Third-Party Links & Services

Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal data from children.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@blucloud.tech